Network Security, Managed IT Services and Backups are three IT pillars for protecting your business. You must do all three of these in order to make sure that your business has a secure network, safe critical data, and fast access to data with a trouble-free work experience. These pillars work in tandem and all three must be done equally as well to protect what you have worked so hard for.

For some, regular IT maintenance and updates is a habit. For others, it simply never happens. Whichever category you fall into, it can still be challenging to keep regular, scheduled maintenance and updates a priority. Doing regular maintenance on your business computers and network is critical to maintaining your security, fast access to data, and a trouble-free work experience. Regular software updates for Microsoft programs, Java, antivirus and other software help keep your computers safe and secure.

CDO Technology uses remote monitoring and management system (RMM) for our IT experts to monitor the health and performance of your IT network and computers 24 hours a day, 7 days a week. RMM means that we can perform proactive maintenance efficiently and respond quickly with remote fixes when things go wrong. We maintain your privacy as our RMM does not collect private data.

As your Managed IT Services company, we will provide 24-hour monitoring, regular maintenance and troubleshooting, and disaster recovery for your critical data, network hardware, servers, and computers. Managed IT Services provide large benefits over traditional break-fix services. Since our RMM is already monitoring your system, we are proactive in identifying issues and risks and fix them before they cause a problem.

How do you reduce downtime and reduce costs? Industry experts and third-party research group’s analysis consistently show that Managed IT Services cost less and protect IT assets better. For example, Computing Technology Industry Association (CompTIA) found that network servers and devices that went down took 96% longer to repair when they were not protected by a remote monitoring and maintenance service. They also found that remote monitoring and maintenance services have the single greatest impact on reducing IT downtime, its pain and money on users.

The online world today is more dangerous than ever. Some small business owners assume they are too small to be targeted by a cyber-attack. However, around 62% of all data breach victims are small and medium-sized businesses. Hackers can steal your most valuable data or encrypt it. And if your data gets encrypted, it will prevent you from accessing your files, data, and much more.

Managing a business network is one thing. Managing a secure business network is quite different. CDO Technology, based in Greenville SC, has the tools, people and experience to do both. We know how to protect your data and we can explain how it works. We can help bulk up security with enterprise class antivirus, secure your infrastructure with business class routers or firewalls, provide secure data backups, and much more. A business or enterprise class antivirus isn’t just important, it’s a must. On top of that, our Managed IT Services will catch problems before they become big issues. Once we catch the problems, we can fix them before they slow down or cripple your business.

For some, doing regular maintenance is a habit. For others, it simply never happens. Whichever category you fall into, it can still be challenging to keep regular, scheduled maintenance and updates a priority. Regardless, doing regular maintenance on your business computers and network is critical to maintaining your security, fast access to data, and a trouble-free work experience. CDO’s Managed IT Services can take the responsibility for this task by doing automated updates for MS Windows, MS Office, Java, Adobe, Web Browsers, and more. It will also check your data backups to make sure they are happening routinely.

Antivirus companies are limited to creating an antivirus to some viruses only after they exist. Since they exist, some people/businesses will undoubtedly get the virus. These viruses can include ransomware viruses that encrypt your data and requires you to pay a ransom before thay say they will un-encrypt the files so you can once again use them. CDO Technology, based in Greenville SC, understands what it takes to protect your data, and can explain how it works.

If you have data that is critical to the daily operation of your business, you know how scary the thought of losing that data is. Accordingly, it is essential that you have consistent and secure backups you can trust.

To insure against the worst, you need an on-premise backup and a Cloud backup. The on-premise backup allows you to quickly retrieve critical information if your computer or server’s hard drives die, files are damaged, or files and folders are lost. On the other hand, the Cloud backup allows you to retrieve your critical data if the worst happens. Your office could be flooded or a fire could destroy the computer or server that critical data is on. Somebody could steal the computer or backup that has critical data on it or a nasty virus could infect all your office’s hard drives/backups with critical data on them. These scenarios may sound far fetched, but they happen to businesses every day.

CDO’s Cloud Backups store older versions of the backup (perhaps only days before the infection) that have not been infected yet. Using Cloud backups, you can reset to happier times and get back to work.

It is extremely important that you choose backup software that will check the data for corruption and completeness, and encrypt the data for security both locally and for transmittal to the Cloud. This will ensure that should you ever need the backup data that it will be there for you. CDO uses Storage Craft backup software so that your backups will always be secure, complete and usable.

We use automated monitoring & maintenance software to detect vulnerabilities in you network, then our engineers can fix the problem remotely or contact you to schedule an appointment.

Automated monitoring & maintenance alerts us to patch risks proactively, that means no more downtime while you scramble to call a technician. Keeping your system running safely is our highest priority.