Fix IT Problems
Before They Happen

SOLID™ Managed IT combines smart backups, handcrafted security, and always-on automatic monitoring & maintenance to keep your business running smoothly.

Our Engineers listen to learn how your business works and how we can optimize your IT processes. We then review your network security and infrastructure, and we develop a plan to get you there. All of this with absolutely no commitment required.

Fix IT Problems
Before They Happen

SOLID Managed IT combines smart backups, handcrafted security, and always-on automatic monitoring & maintenance to keep your business running smoothly.

Our Engineers listen to learn how your business works and how we can optimize your IT processes. We then review your network security and infrastructure, and we develop a plan to get you there. All of this with absolutely no commitment required.

Fix IT Problems Before They Happen

SOLID Managed IT combines smart backups, handcrafted security, and always-on automatic monitoring & maintenance to keep your business running smoothly.

Our Engineers listen to learn how your business works and how we can optimize your IT processes. We then review your network security and infrastructure, and we develop a plan to get you there. All of this with absolutely no commitment required.

Agile Managed IT Services Based in Greenville SC for 20 Years

IT Security
Powerful AntiVirus and Security Blocks Ransomware and More

Automation
Proactive Updates and Remote Monitoring & Maintenance

Backup
Your Files and Your Customer’s Files Are Safe with Automatic Cloud Backups

The best person to keep your business running smoothly is always the one who’s close by. We’re the original Greenville tech company, and since 1998 we’ve been keeping Upstate businesses smiling. Sign up today to benefit from our 20 years of experience. Reliable and trust worthy managed IT service — now with new automated monitoring and management tools.

IT SECURITY

The online world today is more dangerous than ever. Business and personal computers are susceptible to being attacked. Hackers can steal your most valuable data or encrypt it. And if your data gets encrypted, it will prevent you from accessing your files, data, and much more. CDO Technology, based in Greenville SC, understands what it takes to protect your data, and can explain how it works. We can help bulk up security with enterprise class antivirus, secure your infrastructure with business class routers or firewalls, provide data backups, and much more. A business or enterprise class antivirus isn’t just important, it’s a must. On top of that, our Managed IT Services will catch problems before they become big issues. Once we catch the small problems, we can fix them before they slow down or cripple your business.

Education
It is extremely important that companies provide constant education and preventative measures for all their employees to help slow down data breaches. This educational process includes learning the latest trends in cyber-breaches and learning how to avoid them. This process can be tedious, as phishing scams, remote access, and fake software updates are constant battles between the users and criminals. The last line of defense is making sure that users have a good antivirus and strong security hardware at their house or business.

Enterprise Class Antivirus
Why is it important for businesses to have an enterprise class antivirus? While there are many free antivirus software options, they all share some common, massive vulnerabilities: features and updates. Free software lacks the range of features that protect you from different infection sources: email, web, network, etc. Plus, many only update once per week, and there’s a whole slew of malicious things that can happen between these updates. Enterprise class antivirus update several times a day, and they are much more complete and secure. CDO’s provides ESET Endpoint Security, an enterprise class antivirus with firewall, anti-spyware and anti-spam software. This provides a security shield around your computer to limit malicious threats from making their way to your data.

Secure Hardware
Handling sensitive records and client information? If so, a VPN Routers or Firewall Appliances are a must. Firewall appliances keep connections safe and secure from hacking and other cyber-attacks. Is your business HIPAA compliant? HIPAA compliant firewall routers are even more secure and they are required if your business falls under HIPAA standards. Lastly, VPN Routers or Firewall Appliances give you the ability to securely remote in to your business computers from home. Don’t feel like going into the office? Or, need to access sensitive client information while you’re on a business trip? VPN and firewall routers can make it safe to access your business data from anywhere.

Regular Maintenance and Updates
For some, this is a habit. For others, it simply never happens. Whichever category you fall into, it can still be challenging to keep regular, scheduled maintenance and updates a priority. Regardless, doing regular maintenance on your business computers and network is critical to maintaining your security, fast access to data, and a trouble-free work experience.

Regular software updates for Windows, Java, Anti-viruses and other software help keep your computers safe and secure. Just as important, backups should be checked routinely to make sure they are working properly. There is nothing that can ruin your day like needing to retrieve a backup to find out it is not there, incomplete, or corrupted. This is by far the easiest security component to neglect, but it is also one of the most dangerous. Which is why, for many, it is extremely prudent to hire someone to do it for you. CDO can help enormously by using Managed IT Services to monitor and perform regular maintenance and updates. This will guarantee that updates are routinely done and hard drives/data backups are monitored for defects so they can be replaced before they fail and you lose critical data.

MANAGED IT SERVICES

For some, regular IT maintenance and updates is a habit. For others, it simply never happens. Whichever category you fall into, it can still be challenging to keep regular, scheduled maintenance and updates a priority. Doing regular maintenance on your business computers and network is critical to maintaining your security, fast access to data, and a trouble-free work experience. Regular software updates for Windows, Java, antivirus and other software help keep your computers safe and secure

CDO Technology, located in Greenville, SC, provides Managed IT Services that does automated updates for MS Windows, MS Office, Microsoft Updates, Java, Adobe, Web Browsers, and more. Our Managed IT Services will monitor your servers and workstations 24 hours per day 365 day per year. The connection for CDO’s Managed IT Services has Triple DES encryption so that it is safe and secure. It will also restart the server or workstation if an update/patch requires it. Additionally, our Managed IT Service automatically cleans temporary files, defrags hard drive(s), restart critical services, and install critical patches. This service will automatically notify CDO of problems with performance, services, antivirus, backups, storage, windows log event errors, software changes, and if the server or workstation should shut itself off. After an automated notification, CDO will review problem and contact the customer if the problem requires an onsite or remote service call. These automated notifications can be the difference between CDO fixing an issue before it becomes a major problem (no or minimal downtime) and the server or workstation going offline, failing, or becoming corrupted for a major downtime event.

BACKUPS

Antivirus companies are limited to creating an antivirus to some viruses only after they exists. Since they exists, some people/businesses will undoubtedly get the virus. These viruses can include ransomware viruses that encrypt your data and requires you to pay a ransom before that say they will un-encrypt the files so you can once again use them. CDO Technology, based in Greenville SC, understands what it takes to protect your data, and can explain how it works.

If you have data that is critical to the daily operation of your business, you know how scary the thought of losing that data is. Accordingly, it is essential that you have consistent and secure backups you can trust.

To insure against the worst, you need an on-premise backup and a Cloud backup. The on-premise backup allows you to quickly retrieve critical information if your computer or server’s hard drives die, files are damaged, or files and folders are lost. On the other hand, the Cloud backup allows you to retrieve your critical data if the worst happens. Your office could be flooded or a fire could destroy the computer or server that critical data is on. Somebody could steal the computer or backup that has critical data on it or a nasty virus could infect all your office’s hard drives/backups with critical data on them. These scenarios may sound far fetched, but they happen to businesses every day.

CDO’s Cloud Backups store older versions of the backup (perhaps only days before the infection) that have not been infected yet. Using Cloud backups, you can reset to happier times and get back to work.

It is extremely important that you choose backup software that will check the data for corruption and completeness, and encrypt the data for security both locally and for transmittal to the Cloud. This will ensure that should you ever need the backup data that it will there for you. CDO uses Storage Craft backup software so that your backups will always be secure, complete and usable.

Reclaim Hours
Each Month

Reclaim Hours Each Month

No more waiting for something to fail before fixing a problem.

We use automated monitoring & maintenance software to detect vulnerabilities in you network, then our engineers can fix the problem remotely or contact you to schedule an appointment.

Automated monitoring & maintenance alerts us to patch risks proactively, that means no more downtime while you scramble to call a technician. Keeping your system running safely is our highest priority.

Give Us A Shot

We’re confident we’ve developed a service you’ll love.
Get an assessment of your network and a month
of managed IT service, completely free.

Give Us A Shot

We’re confident we’ve developed a service you’ll love.
Get an assessment of your network and a month of managed IT service, completely free.

CDO Technology

117B Haywood Rd
Greenville, SC 29607

864-288-8680

 

CDO Technology

117B Haywood Rd
Greenville, SC 29607

864-288-8680

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