How SOLID™ Managed IT Works

SOLID™ Managed IT service is a combination of automated monitoring & maintenance and live engineers with one goal: keeping your business running.

We want to show you what we can do, so we’ll come to your business and evaluate your IT infrastructure, free! As a bonus, you can try our managed IT service with automated monitoring & maintenance for 30 days, on us.

We offer vulnerability fixes for security threats like WannaCry and infrastructure upgrades for business security compliance requirements like HIPAA. We can also set up home access to your business server.

Long term, our managed IT service is the best there is at keeping you online without new problems creeping in. We do this with a combination of hands-on maintenance over-the-air or in person and by using automated monitoring & maintenance tools. There’s no obligation to use all of these services, each package is totally customizable.
 

Remote and Automated IT Services

Automated and “remote” monitoring are secure systems that we can set up on any of your servers and workstations. These are completely private systems that allow our IT technicians to service your hardware almost like it was in our shop. This allows us to set up autonomous software to check for updates, verify backups, and perform maintenance 24 hours a day.
 

In Person IT Service

Of course, our IT technicians can schedule an appointment with you during business hours if there are hardware upgrades or major repairs. Drive time is free if you’re within 30 minutes of our HQ, and billing is communicated clearly in advance. We can accommodate your preference of any combination of automated, remote and in-person IT services as well as make our own recommendations.