Smart Way to Use Remote IT Support Quickly & Safely

Smart Way to Use Remote IT Support Quickly & Safely

We all seem to be in a constant online battle to protect our data from hackers. Without the proper protection, you are at risk every time you go online. Finding the right company to help educate you and protect your business may seem hard to find, but that’s where we come in. CDO Technology of Greenville has a dedicated team that can help you out no matter where you live. We are ready to provide you the highest quality support backed up by 20 years of experience.

Greenville South Carolina Remote IT Support

CDO Technology can help with Remote IT Support. Call us today for assistance!

CDO Technology provides Remote IT Support to solve your problems. This means that even if you are out of state, we can help with all your computer issues. We have technicians available to help you through your issues and to provide quick solutions. Remote Tech Support can do Computer Optimization, Software Support, Windows Support, Computer Security Support, Virus, Malware, Spyware, and Adware Removal and many, many other types of assistance and computer problem diagnosis.

Remote IT Support is safe and secure. Once you allow us to connect, we log onto your computer using a 256-bit encrypted online connection between your computer and the Remote Tech’s computer. So, no one else can view or access your computer during this session. Only you can initiate this Remote Support Session and you can end the session at any time by closing the support windows on your desktop. Everything CDO does can be seen on your monitor the entire time and you can over-ride the Remote Tech’s work by simply moving your mouse. And CDO CANNOT log onto your computer after the session is over unless you request service again and give us access permission.

CDO’s Remote IT Support is a great option for busy business people to get your computer problems solved painlessly and quickly.  Sometimes visiting a computer store can be time consuming, especially if you live far away. We understand fully that you are busy, and we want to respect the urgency of your needs. If needed, our team can remotely access your computer to walk you through the process and do the proper fixes without you having to move a mouse. It’s simple, easy, and secure when you have trustworthy experts helping you.

Contact CDO Technology today to learn more about Remote IT Support.

How to Use Managed IT Services in Your Business

How to Use Managed IT Services in Your Business

The online world today is more dangerous than ever. Business and personal computers are susceptible to being attacked. Hackers can steal your most valuable data or encrypt it. And if your data gets encrypted, it will prevent you from accessing your files, data, software, and much more.  Here at CDO Technology, we understand what it takes to protect your data, and we can explain how it works. We can help bulk up security with enterprise antiviruses, secure your infrastructure with business class routers or firewalls, provide data backups, and much more.  A business or enterprise class antivirus isn’t just important, it’s a must. On top of that, our Managed IT Services will catch problems before they become big issues. Once we catch the small problems, we can fix them before they slow down or cripple your business

IT Services Greenville SC

CDO Technology does managed IT Services in the Greenville area

How do our Managed IT Services work?  They do automated updates for MS Windows, MS Office, Microsoft Updates, Java, Adobe, Web Browsers, and more.  Managed IT Services will monitor your servers and workstations 24/7.  They will also restart the server if an update/patch requires it. Additionally, the automatically clean temporary files, defrag hard drive(s), restart critical services, and install critical patches.  The software will automatically notify CDO of problems with performance, services, antivirus, backups, storage, windows log event errors, software changes, and if the server should shut itself off.  After an automated notification, CDO will review problem and contact the customer if the problem requires an onsite or remote service call (service fee applies).  These automated notifications can be the difference between CDO fixing an issue before it becomes a major problem (no or minimal downtime) and the server going offline, failing, or becoming corrupted for a major downtime event.

Managed IT Services will monitor data or system backups to make sure that they are backing up according to the prescribed backup schedule.  However, it is extremely important that you choose backup software that will check the data for corruption and completeness prior to backup, encrypt the data both locally and for transmittal to the Cloud.  This will ensure that should you ever need the backup data that it will be available completely in a non-corrupted form. CDO believes that every business should have a local backup (on-premise) and a backup in the Cloud (off-premise).

Business owners need to be educated on what they need to do and how to do it properly and affordably. As these viruses and hackers continue to advance, combating them requires an ongoing and evolving process.  It’s not enough to just react, you need procedures and services in place prior to a hack, virus infection, or hardware failure.

Contact CDO Technology to help keep you safe by protecting your business, data, and your future.

How to Protect Your Business from IT Threats

How to Protect Your Business from IT Threats

Hackers are always improving their methods to get the information they want. If the necessary precautions aren’t in place to protect your information, it can affect your business, employees and your customers. This includes personal information, work history, critical business data, and much more. The issue that most businesses face is finding the right company to help protect them in a vulnerable online world. Learning about antiviruses, business class routers, firewalls, and data backups is not something that comes easy. It takes a dedicated team to learn, adapt, and utilize the latest cost effective tools to give your business high quality protection.

Managed IT Services Greenville South Carolina

Contact CDO Technology for managed IT services

CDO Technology has a deep understanding of the IT world and has over 20 years of experience in protecting small and medium sized companies around the Greenville area. With that experience, we can keep your business’s online world safe, while giving hands-on support and education to take the necessary precautions to protect your business’s and customer’s data. Our Business IT Services will include top of the line antivirus protection, insight on business class router protection, cost effective firewalls, data backups, along with Managed IT Services.

CDO offers a combination of Managed IT Services and live engineers, over-the-air or in-person, with one goal: keeping your business running. There’s no obligation to use all of these services; each package is totally customizable. The Managed IT Services does automated updates for MS Windows, MS Office, Microsoft Updates, Java, Adobe, Web Browsers, and more.  It will also restart a server or workstation if an update/patch requires it.  It will also automatically clean temporary files, defrag hard drive(s), restart critical services, and install critical patches.  The software will automatically notify CDO of problems with performance, services, antivirus, backups, storage, windows log event errors, software changes and if the server should shut itself off.  After an automated notification, CDO will review problem and contact the customer if the problem requires an onsite or remote service call (service fee applies).  These automated notifications can be the difference between CDO fixing an issue before it becomes a major problem (no or minimal downtime) and the server going offline, failing, or becoming corrupted for a major downtime event.

When searching for a Business IT Services company, find somebody you trust and don’t leave it to chance. The risk is far too great and the success and security of your company is dependent on getting the job done right the first time. CDO Technology works as a team member for your business – providing steady and quality support that you won’t find anywhere else. Contact CDO Technology today for a free Business Evaluation.