The COVID-19 pandemic has placed an overwhelming burden on CDO Technology, and it is with deep sadness that we have decided to close our operation. We would like to thank our customers for allowing us to be part of your lives during our 22 years of operation in Greenville. We wish you all health, success, and prosperity.

We would like to refer our business customers to Greenville IT Services for their Business IT Services including: Onsite Service, Remote IT Service, Networking, Backup Services, Structured Cabling, Surveillance Camera Systems, and Managed IT Services.

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The online world today is more dangerous than ever. Business and personal computers are susceptible to being attacked. Hackers can steal your most valuable data or encrypt it. And if your data gets encrypted, it will prevent you from accessing your files, data, software, and much more.  Here at CDO Technology, we understand what it takes to protect your data, and we can explain how it works. We can help bulk up security with enterprise antiviruses, secure your infrastructure with business class routers or firewalls, provide data backups, and much more.  A business or enterprise class antivirus isn’t just important, it’s a must. On top of that, our Managed IT Services will catch problems before they become big issues. Once we catch the small problems, we can fix them before they slow down or cripple your business

IT Services Greenville SC

CDO Technology does managed IT Services in the Greenville area

How do our Managed IT Services work?  They do automated updates for MS Windows, MS Office, Microsoft Updates, Java, Adobe, Web Browsers, and more.  Managed IT Services will monitor your servers and workstations 24/7.  They will also restart the server if an update/patch requires it. Additionally, the automatically clean temporary files, defrag hard drive(s), restart critical services, and install critical patches.  The software will automatically notify CDO of problems with performance, services, antivirus, backups, storage, windows log event errors, software changes, and if the server should shut itself off.  After an automated notification, CDO will review problem and contact the customer if the problem requires an onsite or remote service call (service fee applies).  These automated notifications can be the difference between CDO fixing an issue before it becomes a major problem (no or minimal downtime) and the server going offline, failing, or becoming corrupted for a major downtime event.

Managed IT Services will monitor data or system backups to make sure that they are backing up according to the prescribed backup schedule.  However, it is extremely important that you choose backup software that will check the data for corruption and completeness prior to backup, encrypt the data both locally and for transmittal to the Cloud.  This will ensure that should you ever need the backup data that it will be available completely in a non-corrupted form. CDO believes that every business should have a local backup (on-premise) and a backup in the Cloud (off-premise).

Business owners need to be educated on what they need to do and how to do it properly and affordably. As these viruses and hackers continue to advance, combating them requires an ongoing and evolving process.  It’s not enough to just react, you need procedures and services in place prior to a hack, virus infection, or hardware failure.

Contact CDO Technology to help keep you safe by protecting your business, data, and your future.